Privacy policy

With this privacy policy, we want to explain to you what data we collect, how we use it, and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data controller is Plastprofiil OÜ

• Company registration number: 12296827
• Email: info@plastprofiil.ee
• Phone number: +372 5373 9838

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which came into force on 25.05.2018.

Data collection and use

What data we collect

The information collected includes both information that you knowingly and actively provide to us when using our services or participating in our campaigns, as well as all information that your devices send when accessing our products and services.

The data we collect includes information that you have knowingly shared with us when using our services or campaigns and information that your devices automatically transmit to us.

Your personal data may reach us in the following ways:

• When you contact us by phone, email or online chat
• When you browse the website www.plastprofiil.ee
• When you comment, like or share a post on our social media account
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of data collected

Personal data

We ask for personal information from you only when it is necessary to provide you with a service. When contacting us or visiting our website, you may share the following information with us:

• First and last name
• Email address
• Postal address, country, county, city
• Phone number
• Information about your web browser and IP address

Log files

Our website www.plastprofiil.ee stores log files about its visitors. The information collected may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet Service Provider (ISP)
• Date and time of website visit
• Entry and exit page on the website number of clicks made

The information in log files is used to analyze trends, administer the website, track visitor activities on the website, and collect demographic information. The obtained information is not intended to, nor can it identify a person.

Cookies

Like most websites, www.plastprofiil.ee also uses “cookies”. A cookie is essentially a text file that is stored on the user’s device when visiting a website. Cookies help determine and store preferences, regional settings, service usage choices, etc.

If desired, you can disable the use of cookies in your browser settings, but in this case, the service offered to you may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed the browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are divided by their purpose:

Necessary cookies. Session cookies whose purpose is to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide you with the desired services.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as storing your login credentials or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How we use data

We may use the collected information for various purposes, including:

• To maintain, manage, develop, personalize and expand our website
• To collect statistics so we can provide better services and/or offers and understand and analyze our website visitors’ behavior
• To identify you by phone, message or email
• When sending you information and asking for feedback about our services
• To prevent fraud and protect our website
• To enable us to contact you through social media accounts
• To enable reading chat history to speed up providing relevant advice
• To improve our service quality and provide more efficient browsing solutions
• To develop new products, services or improve their functionality
• To simplify and speed up our interactions when you contact us
• For other purposes. For example, data analysis, trend research, evaluating the effectiveness of our advertising campaigns.

When we may share your data

• We may share or transfer your personal data in connection with changes in our company ownership, mergers, asset sales, financing or acquisitions. We will notify you of the transfer of your personal data and if they become subject to another privacy policy.
• We may share your data with our partner companies, requiring them to follow this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners or companies that belong to us.
• We may share your data with our business partners to offer you certain products, services or campaigns.
• We may disclose your personal data for any other purpose with your consent.
• We are obligated to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect possible legal violations related to our service use, and ensure the safety of service users.

Retention of your personal data

The company retains your personal data only as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to fulfill our legal obligations (for example, if we must retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and regulations.

The company also retains log files for internal analysis purposes. Log files are usually retained for a shorter time, except when this data is used to strengthen security or improve our service functionality, or when we are legally obligated to retain this data for a longer period.

Processing children’s data

None of our products or services are directed at children under 13 years old and we do not knowingly collect data from children under 13. If we suspect we are processing data of a person under 13, we remove that person from all our databases.

Your rights to protect your data

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you decide not to share your data with us, we will not treat you worse because of it. If you provide us with personal information, you understand that we collect, store, use and disclose it in accordance with this privacy policy. You have the right to request details of the data collected about you.

When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and Estonian law. If you share third party data yourself, you confirm that you also have the right and permission to do so.

Even if you have previously given consent to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to refuse to communicate with us and demand that we remove your data from our databases. From time to time, we may also ask for information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by email: info@plastprofiil.ee or by phone: +372 5373 9838. We will do everything we can to correct inaccurate, incomplete, misleading or outdated information.

If you believe we have violated relevant data protection law and wish to file a complaint, please contact us using the contact details found in this document and provide us with all details regarding the violation. We will investigate your complaint immediately and respond to you in writing, presenting the investigation results and outlining the steps we will take to resolve your complaint. You also have the right to contact a regulatory authority or data protection authority.

GDPR data protection rights

We want to ensure that you are aware of all your data protection rights. Every website user has the right to the following conditions:

• Right of access - you have the right to request copies of your personal data.
• Right to rectification - you have the right to request that we correct data you believe is inaccurate. You also have the right to request that we complete data you believe is incomplete.
• Right to erasure - under certain conditions, you have the right to request deletion of your personal data.
• Right to restrict processing - under certain conditions, you have the right to request restriction of your personal data use.
• Right to object to data processing - under certain conditions, you have the right to object to our use of your personal data.
• Right to data portability - under certain conditions, you have the right to request that we transfer collected data to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but remember that no method of transmitting information over the Internet or electronic storage method is 100% secure. While we do our best to protect your data, we cannot guarantee their complete security.

Plastprofiil OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and Estonian law. Your data will not be transferred to any organization or country unless there is a compelling reason and your data security is ensured.

References to other websites

On our website you may find links to other websites that do not belong to us. If you click on a third party link, you will be directed to that third party’s site. We strongly recommend reviewing the privacy policy of every site you visit.

We have no control over third party sites and take no responsibility for their content, privacy policies, offered services or anything else.

Privacy policy updates

When necessary, we have the right to make changes to this privacy policy document. After the privacy policy is updated, we change the document update date at the bottom of this document. If you visit and use our website after the privacy policy update, we treat this as your tacit consent to the changes.

Last modified 17/05/2025